This was one single topic among many as part of the January Mixed Topic survey. Test link to view these questions: https://www.edmontoninsightcommunity.ca/R.aspx?a=185&t=1. Open from January 11 - 20, 2015. At the time the survey was launched survey invitations were sent to 2159 Insight Community Members. 1070 members completed the survey which represents a completion rate of 50%. A total of 1178 respondents completed the survey: 1070 Insight Community Members and 108 using the anonymous link which will have no demographic info.

Dedicated Accessible Transit Service (DATS) trip requests accommodated within one hour of the initial requested pick-up time as a percentage of overall trip requests from DATS clients. DATS attempts to accommodate as many trip requests as possible while also managing on-time performance.